Privacy Policy

Welcome to Hello Lash Lifting. We are committed to protecting your privacy and handling your personal data with transparency and respect. This Privacy Policy describes how we collect, use, share and protect the personal information we obtain through our website www.hellolashlift.com and our services.

We may collect the following personal information that you provide to us directly: first and last name, email address, telephone number, postal address and payment information (when necessary for the provision of our services).

When you interact with our Site, we may automatically collect certain information about your device and your use of the Site, such as: IP address, browser type and version, operating system, pages visited, time spent on our Site, and access times and dates.

We use cookies and similar technologies to improve your experience on our Site, personalise content and carry out analytics. Cookies are small text files stored on your device. You can configure your browser to reject cookies, but this may affect the functionality of the Site. Please see our Cookie Policy for further information.

We use the information collected for the following purposes: to provide and manage our services, to process and fulfil your orders, to communicate with you, including responding to your enquiries and providing customer support, to personalise your experience on our Site, to carry out analytics and improve our Site and services, and to comply with our legal and regulatory obligations.

We process your personal data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR). The legal bases for processing your data include: your consent, the performance of a contract, compliance with a legal obligation, and our legitimate interest, where this does not override your rights and freedoms.

We do not share your personal information with third parties, except in the following circumstances: with service providers who help us operate our Site and provide our services, always under confidentiality agreements; when we are legally required to do so; to protect our rights, property or safety, and those of our users or the public; and in the context of a corporate transaction, such as a merger or sale of assets.

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, alteration or disclosure. However, no transmission of data over the Internet or storage system can guarantee absolute security.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting or reporting obligations.

You have the right to: access your personal data, request the rectification of inaccurate or incomplete data, request the erasure of your personal data, object to the processing of your personal data, request the restriction of the processing of your personal data, and request the portability of your data. To exercise these rights, you may contact us at info@hellolashlift.com. We will respond to your request in accordance with applicable regulations.

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by publishing the new Privacy Policy on this page and updating the "Last updated" date at the top. We recommend that you review this page periodically to stay informed of any changes.

If you have any questions or concerns about this Privacy Policy or about our privacy practices, please do not hesitate to contact us at info@hellolashlift.com.